The Oxford historians' discovery of Vienna

FAQs

Q?

What are the cancellation conditions?

A.

If you cancel with at least a 24-hour notice, you will be fully reimbursed. If you give us a shorter notice than 24 hours, we will keep the 50 euros, which you have paid at the time of the booking.

Q?

How can I pay?

A.

To book a tour, you can either pay the entire sum of 150 euros by bank transfer or pay 50 euros by bank transfer and the rest in cash at the beginning of our meeting. In order to proceed, you need to first send us the filled-in booking form.

Q?

Do you run tours in other cities?

A.

At this stage, we offer lecture-tours only in Vienna.

Q?

Are all lecture-tours available on a daily basis?

A.

We try to make all lecture-tours available at all times convenient for you. However, this may not be always possible due to the availability of our lecturers.

Q?

Do you offer gift vouchers?

A.

Yes, we do. You may want to discuss this with us in advance and we may recommend and work out with you a special, individually-tailored experience.

Q?

What happens in case of bad weather?

A.

Bad weather may be an issue in the case of the walking tours. If there is heavy rain or extreme cold, a walking tour can be either cancelled altogether (with a 24-hour notice) or changed to another lecture-tour, subject to availability.

Q?

Is it possible to change the times of a lecture-tour?

A.

In principle, yes. However, as they may be other participants, it would be helpful to let us know your preferred times as early as possible (minimum 48 hours in advance).

Q?

Are museums and art galleries fully accessible to invalid-chairs?

A.

Yes, they are. It is advisable, though, to mention (in the booking form) that you will be requiring special facilities.